Frequently Asked Questions (FAQ)

General Questions

What is TurboXBT?

TurboXBT allows you to make short term price predictions and make quick profit if your prediction is correct.

Is there a Demo option for TurboXBT?

A demo option is available on the main page: https://turboxbt.com. Also, a demo balance option is available directly in your account allowing you to try TurboXBT risk free! To learn how to switch between a real balance and demo balance see our short Demo balance article.

What markets are available on TurboXBT? Will you add more pairs/instruments?

At the moment the most liquid cryptocurrency and forex pairs are available for predictions. Other instruments may be added later, provided their liquidity becomes sufficient to be suitable for short-term trades.

How do I start?

Make sure to check out our Quick Start Guide for TurboXBT predictions

How much money can I make?

Your profits will depend on your patience, knowledge of short term price trends and the success of your predictions. A successful prediction will yield up to 90% profit!

Are there any fees when making predictions?

No fees are incurred when making predictions.

Where do chart prices come from?

TurboXBT chart prices are plotted based on the top-of-the-book BID quotes received from our current liquidity providers.

How do I receive payouts from correct predictions?

Payouts from correct predictions are automatically added to your balance.

How much profit do I make from correct predictions? What is the payout percentage?

Payout percentage is set dynamically to factor in the current market conditions of each available instrument and may be updated every minute. The payout rates for correct predictions is identical for all of our clients.

What if my prediction is incorrect?

If a prediction is incorrect, the loss from this prediction will be equal to the 'Amount' selected when initially making your prediction (i.e. if you selected an Amount of 0.0001 BTC when making a prediction which turned out to be incorrect, the loss for this prediction will be equal to 0.0001 BTC).

What if the price is the same as when my prediction was made?

Such a prediction is considered incorrect and will result in the loss of the 'Amount' of funds used in this prediction, as the price is neither HIGHER nor LOWER.

Which contract durations (intervals) can I choose for my predictions?

Currently, 1 minute, 5 minute, 10 minute and 15 minute contract durations are available, depending on the pair selected.

Specifications of the contracts offered are periodically reviewed by our dealing desk and risk management departments, thus available contract durations may change dynamically. We can remove some contract offers if we would not be able support their settlement due to market conditions or other factors.

Can I cancel active predictions (positions)?

Once a prediction has been made it cannot be reversed or cancelled.

Are traders on the leaderboard real?

Yes, all traders on the Leaderboard are real.

Deposits, Withdrawals and Demo Balance

How do I deposit funds to my balance?

See our Deposits tutorial for a quick explanation on how to deposit.

How long do withdrawals take?

TurboXBT processes all pending withdrawals once a day, between 12:00 and 14:00 UTC. A withdrawal requested before 12:00 UTC will be processed on the same day. Any withdrawal requested after 12:00 UTC will be processed on the next day.

I have lost my demo balance. Can I restore / recharge it?

If you wish to restore/recharge your current demo balance, please contact our support team via live chat.​

Predictions

How do I receive payouts from correct predictions?

Payouts from correct predictions are automatically added to your balance.

What is the minimum/maximum position size for a prediction?

The minimum position size is 0.0001 BTC or the equivalent in other currencies The maximum position size is 0.01 BTC or the equivalent in other currencies

What is the maximum available exposure?

Overall exposure of all open positions cannot exceed 0.1 BTC or the equivalent in other currencies.

What is the maximum amount of open positions (predictions) I can have open at once?

A maximum of 50 positions (predictions) can be open at a time.

Why did my balance decrease immediately when I made a prediction?

When making a prediction, the 'Amount' of funds selected for this prediction will be immediately reserved and deducted from your balance. If your prediction is CORRECT, these funds will be automatically returned to your balance, along with the Payout (profit) received for correctly predicting the price change.

Where can I see my full predictions' history?

Your 20 latest predictions (positions) are reflected in your Trade History menu.