Frequently Asked Questions (FAQ)
General Questions
What is TurboXBT?
Is there a Demo option for TurboXBT?
What markets are available on TurboXBT? Will you add more pairs/instruments?
How do I start?
How much money can I make?
Are there any fees when making predictions?
Where do chart prices come from?
How do I receive payouts from correct predictions?
How much profit do I make from correct predictions? What is the payout percentage?
What if my prediction is incorrect?
What if the price is the same as when my prediction was made?
Which contract durations (intervals) can I choose for my predictions?
Currently, 1 minute, 5 minute, 10 minute and 15 minute contract durations are available, depending on the pair selected.
Can I cancel active predictions (positions)?
Are traders on the leaderboard real?
Yes, all traders on the Leaderboard are real.
Deposits, Withdrawals and Demo Balance
How do I deposit funds to my balance?
How long do withdrawals take?
I have lost my demo balance. Can I restore / recharge it?
If you wish to restore/recharge your current demo balance, please contact our support team via live chat.
Predictions
How do I receive payouts from correct predictions?
What is the minimum/maximum position size for a prediction?
What is the maximum available exposure?
What is the maximum amount of open positions (predictions) I can have open at once?
Why did my balance decrease immediately when I made a prediction?
Where can I see my full predictions' history?
Your 20 latest predictions (positions) are reflected in your Trade History menu.
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